Frequently asked questions
What is an Allocation date?
LMT, as well as other high end manufactures, build products in “allocations” rather than a continual production run for a specific product.
What is an Allocated item VS Special Order item?
How does the Patriot Discount work?
Create a V1Tactical account, then submit your proof of eligibility located at the bottom of the home page. A V1Tactical team member will review your documentation and approve your special discount request. You will receive a 2% account credit based on the order total (excluding shipping & tax) to be used towards your next online order. The 2% credit does not apply to "Sale" items or items where "V-Tac" credits are already being offered. Please allow up to 7 days for the credit to appear in your account.
What is an FFL?
A "FFL" is a Federal Firearm License. There are currently over 58,000 FFL holders nationwide. FFL holders are commonly gun stores, pawn shops, and retail sporting goods stores. However, there are also many individuals that hold a FFL.
What is the average FFL transfer fee?
The transfer fee varies nationwide, however the average fee tends to be around $25. Please contact your FFL directly to confirm.
What is your policy for returns on accessories and firearms?
Accessory items that have been opened from the manufacturer packaging will not be accepted for return.
Returns will NOT be accepted for any accessories that have been installed/mounted. Most accessory items have a manufacturer warranty. Please contact the manufacturer if there are any issues with/post installation.
Original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases. These orders may be subject to a 30% restocking fee.
What about local/state laws and restrictions?
You are responsible for knowing your State & Local firearm regulations prior to placing an order. Any items returned to V1 Tactical by your FFL will incur a 40% restocking fee. You are responsible for the cost of shipping the returned firearm to V1 Tactical.
What happens if the ATF bans/reclassifies pistol braces?
If the ATF bans/reclassifies pistol braces, firearms containing such a devise may be required to be registered as an SBR. If you decide to cancel an order for an AR pistol due to legislative changes, standard cancelation fee's will apply.
What's the update on my backlogged order?
2020/21 has been an unprecendented time for the firearms industry. Many of the manufacturures have ceased providing individual order updates in an effort to focus on catching up on production. As a result, firearms stores like V1 Tactical are limited in the information we can provide to customers about their order.
Payments & Shipping
When do I pay for an allocated/special order item?
When purchasing an Allocated/Special order item, your card is charged at the time of the order. The allocation is then assigned to your order, and the item is shipped to you once it arrives!
Can I split ship my order?
We do not normally split ship orders unless an additional shipping fee is paid. Please contact us regarding your order if you have any questions or would like to request a split-ship.
Do you offer payment plans?
Yes! Up to 90 days to pay with no interest through Credova! Learn more here.
What is "Ship it Now Price"?
What are estimated shipping dates?
Estimated shipping dates for “Special Order” items are estimates given to us by the manufacturer. These dates may change due to circumstances outside of our control. V1Tactical is not responsible for shipping/manufacturing delays for “Special Order” items. Our team will do everything in our power to make sure your item is received on-time!
What are V-Tac dollars?
V-Tac dollars are credits earned via our Discount program (see Patriot Discount) or promotional discounts (MAP V-Tac credits) advertised on our site in green. These credits can be used towards any future purchase.
How do I track my order?
Once your order has shipped, an email with your tracking number is sent to the email address associated with your order.
How do I cancel my order?
Special Order & Allocated Items
Orders canceled within 12 hours of order being placed – 5% fee
Orders canceled 12-24 hours after order being placed – 10% fee
Orders canceled beyond 24 hours of order being placed – 20% fee
Orders canceled within 12 hours of order being placed (Not shipped) – 5% fee
Orders canceled 12-24 hours of order being placed (Not shipped) – 10% fee
Orders canceled beyond 24 hours of order being placed (Not shipped) – 20% fee
Shipped orders can NOT be canceled
All cancelations requests must be via email to: Support@V1Tactical.com
What is a special order?
Can I get an estimated ship date on Special Order items prior to ordering?
Email us at Support@V1Tactical.com and we will get you an estimated date.
What if I want to change my FFL after my order is placed?
Email us at Support@V1Tactical.com with the new FFL contact information.